I was participating in a recent discussion with a group of professionals about leadership The key theme was “A leader’s role is managing change and nothing else“.
Think about it for a second, what’s your role?
Think about some of the things that are going on in your firm which mean your team need to change the way they do things.
- Clients are driven by society, which changes constantly, like it or not.
- Clients want ever increasing levels of service.
- You want to increase revenue or profit?
- Your offer, delivery of it, or cost structure is changing.
- The only way you can deliver this change is through your staff.
- There is no change if your people don’t change
People don’t all look at change in a rational way.
Some will want to impress and want embrace change, some will be fearful and act to delay change, some will move from one camp to the other depending on the subject, the time and their emotional state. From a personal perspective, having a house flood and not living at home affected me over the last few months in ways I am only just beginning to realise!
Managing change is your role
If you accept that change is a constant nowadays and that as a leader your only role is to get the most out of your staff – your only role is change!
When you think about technology, economics, global trends, social structure and laws, change is indeed constant. People can deal with keeping their job the same (and if they can’t should you be employing them in that role?), but change is something that causes stress. Your role thus becomes one of helping them deal with change.
Why do people struggle with change?
There are a number of reasons why somebody may struggle with change, but first recognise that you maybe different!
Actually you are probably the same. The difference is that you have either worked through the issues before your team or, being more driven (which is why you are a leader) have a very clear identity in terms of:
- Certainty (click on these links to read more about the specific subject)
Understanding these point, then being to helping your team with the relevant elements will improve their performance (and your’s as a leader).
What do you think – is change your most important role? I’d love to hear you views……