Jon July 25, 2016 @ 12:57PM
Influence at work in the hotel lobby.

Influence at work in the hotel lobby.

Have you ever tried to get somebody to do something? Of course you have, you have staff, clients and family. You attempt to influence all of them. What is your natural influence style, push or pull, and what should it be? Have you ever thought about how you try to...
Jon July 26, 2016 @ 5:01PM
When your staff just don’t get it . . .

When your staff just don’t get it . . .

Does it sometimes seem that your team don’t quite understand what you want, keeping doing the same things – badly and wrongly? Here’s a simple thought that may help your team change the way they work.  You get less stressed, and get more done and the same applies to...
Jon May 14, 2015 @ 9:59AM
How to effortlessly lose clients

How to effortlessly lose clients

It’s possible that “you’re not listening to me” may be a comedy statement. But it would be wrong to suggest that not listening is a problem that exists in domestic situations only. Not listening in your firm can lead to lost clients, lost...
Jon January 2, 2014 @ 6:51AM
Use effective communication skills, or become deranged

Use effective communication skills, or become deranged

Effective communication skills are critical to professionals that own their own firm. Why do you need better communication skills? selling getting your team to do more helping your clients understand you helping potential clients understand (oops that’s selling more)...
Jon July 1, 2016 @ 3:52PM
Body Language: What are you REALLY saying?

Body Language: What are you REALLY saying?

Have you ever watched a couple of people chatting, when one becomes gradually more rigid and you know, despite not being able to hear what they’re saying, that he is no long er interested? I saw it the other day as the person talking moved from being animated to...