Employee feedback: what it is and how to do it well

Collecting and acting on employee feedback is one of the easiest actions you can take to grow your firm, and yet it’s also one of the things many professionals find hard to do.  This post summarises many articles about employee feedback to make it easier for you...
What is staff feedback and how it can improve your profitability

What is staff feedback and how it can improve your profitability

Staff feedback can improve your effectiveness as a leader and your firm’s profitability.  However, most people running their own professional firm fear it, or assume that staff will give it “if there’s a problem”, rather than seek feedback from staff in a proactive,...
Giving your staff feedback: Don’t make a meal of it!

Giving your staff feedback: Don’t make a meal of it!

What does performance feedback mean to you?  Difficult conversations? Fighting your corner?  Or do you relish the thought?  Do you give regularly congratulate your team for a job well done, even if it’s the job they do all the time? This article has 7 tips to...