Self confidence is an important part of good performance in a small firm. That’s self confidence and confidence in your team (if you can’t rely on your team, you don’t delegate, get stressed, productivity isn’t maximised, etc.). Many people running their own firm doubt themselves, or their team, too often. If it’s time for building confidence that lasts longer, read on…
The first response to building confidence
A good starting point to building confidence is feedback and recognition. Your clients can help with that, whilst improving your marketing at the same time.
You giving good feedback to your team can help them.
However these methods rely on external feedback (or recognition). That’s you to the team, or clients to you. When self confidence and self esteem are so important, an external confidence strategy can be like a sticking plaster approach, a temporary fix, not solving longer term problems.
- Sometimes you’re too busy to give good feedback, you mean to, but….
- Employees typically want more feedback than they get and are not engaged when they get little or no feedback from “the boss” (that’s you)
- You start to depend on recognition, and thus need positive strokes, whether from clients, or your team.
- Then then sticking plaster can create a cycle of neediness in your firm.
How big is the confidence problem?
You know that you don’t perform as well if you don’t feel confident, the same is true of your team. Helping your team with building confidence sustainably is to your benefit. Imagine if you and your team could each perform just 10% better, what would happen to your firm?
If you, or your team, rely on some of the list below to ensure your day goes well, you may be putting your firm’s performance outside your control. An external confidence strategy means you can’t control when confidence wobbles and you need another sticking plaster.
My day goes well and I feel self confident when…
- my boss gives me good feedback,
- I know all the answers,
- I have all the answers
- Clients give me great feedback
How many of the following would you, or your team say “yes” to…
- I get frustrated or doubtful when I don’t receive feedback?
- I depend on things going well to have a good day?
- My day starts to go downhill when others don’t respond to me the way I think they should?
- I you need to be liked
How to how to boost self esteem in your team.
The first, obvious, place is to ensure you are giving your team good feedback. Yes, that’s creating the sticking plaster problem, but it’s an important start.
If they know that feedback consists of small regular items, it’s more likely to work than a massive “appraisal” once a year (that often gets forgotten, or pushed back).
Team meetings can be a good way of regularly building confidence for the team. How do you manage your team meetings to make the practice work well and improve the team?
Internal confidence strategies.
You can you help your team build their own self esteem. Internal confidence strategies focus on things that individual’s control which helps them feel good about themselves.
Developing positive self-belief is an internal confidence strategy which doesn’t rely on as much external stimulus.
You could employ some of the actions yourself and help your team to do the same. Remember that people follow what you do, more than what you say – are you being a good model for your team? Download our 6 page guide, “17 ways to improve confidence” , it's free and waiting for you to download right now. Click here for instant access (email address required).
What makes you good in your role? Write down the things that have got you where you are today, and keep it front of mind, it can help fuel your confidence. You might provide an external stimulus to get your team doing this.
- A daily positive list. At the end of every day list three things that went well, because of you. Some team I’ve met discuss one issue from their list each morning at their daily team “huddle”.
- Look for and see the best in others. It’s easy to see problems in what others do, challenge yourself to see three good things in your team, each day. It can help you recognise their strengths, and learn to use them
- Wear clothing that helps. When I first heard about Professor Karen Pine’s book “Mind What You Wear” I thought…No. Then I thought back to times where I know I’ve felt better when wearing a suit that makes me feel good.
- The way you hold yourself. Our posture does have an impact on how we feel, try to adopt a shrunken and withdrawn posture and stay positive – it’s hard! Now think of a more positive posture and try that.
- Get delighted about things. Feel good about, and express delight in, some of the small but good things in your life. When you get excited about the little things in life, you’re reminding yourself that your delight is important. A reminder that YOU are important fuels your inner confidence.
- Show more appreciation to your team. Noticing positive things around you helps you see positive things, and feel more confident. Feeling more confident about your team helps you rely on them more (and they feel better too).
What would you add to an internal confidence strategy?
Download our 6 page guide, “17 ways to improve confidence” , it's free and waiting for you to download right now. Click here for instant access (email address required).